Service Jobs
Service jobs are scheduled maintenance visits for existing boiler installations. They are simpler than installation jobs, focusing on routine checks and safety certification.
ETA Notifications
Engineers can send an ETA to the customer at any time during the day on service visits.
Completing a Service Job
To complete a service job, engineers must finish two mandatory steps:
1. Gas Safety Record (CP1)
A CP1 form is always required for service jobs. See CP1 Documentation for details.
2. Service Photos
Engineers must capture 7 mandatory photos documenting the service work:
| Photo | Description |
|---|---|
| Cleaned open filter | Filter after cleaning |
| Inhibitor test strip | Chemical inhibitor test result |
| Fuse | Fuse inspection |
| Flue cap replaced | Confirmation flue cap is properly fitted |
| P1 test point pressure | Pressure reading at P1 test point |
| LDF on P1 test point | Leak detection fluid test |
| Flue outside | External flue condition |
3. General Notes (Optional)
An optional free-text field for any additional notes about the service visit.
Submission Flow
| Step | Endpoint | Body |
|---|---|---|
| 1 | PUT /engineers/services/jobs/{jobId} | {notes} |
| 2 | PUT /engineers/services/jobs/{jobId}/event | {event: 'done'} |
Job then transitions to ready_for_audit state.