Service Jobs ​
Service jobs are scheduled maintenance visits for existing boiler installations. They are simpler than installation jobs, focusing on routine checks and safety certification.
ETA Notifications ​
Engineers can send an ETA to the customer at any time during the day on service visits.
Completing a Service Job ​
To complete a service job, engineers must finish two mandatory steps:
1. Gas Safety Record (CP1) ​
A CP1 form is always required for service jobs. See CP1 Documentation for details.
2. Service Photos ​
Engineers must capture 7 mandatory photos documenting the service work:
| Photo | Description |
|---|---|
| Cleaned open filter | Filter after cleaning |
| Inhibitor test strip | Chemical inhibitor test result |
| Fuse | Fuse inspection |
| Flue cap replaced | Confirmation flue cap is properly fitted |
| P1 test point pressure | Pressure reading at P1 test point |
| LDF on P1 test point | Leak detection fluid test |
| Flue outside | External flue condition |
3. General Notes (Optional) ​
An optional free-text field for any additional notes about the service visit.
Submission Flow ​
| Step | Endpoint | Body |
|---|---|---|
| 1 | PUT /engineers/services/jobs/{jobId} | {notes} |
| 2 | PUT /engineers/services/jobs/{jobId}/event | {event: 'done'} |
Job then transitions to ready_for_audit state.