Heat Link Repairs

Heat Link repairs are a specialised repair type for Google Nest Heat Link devices. They have different outcomes, photo requirements, and no CP1 form.

Definition

Property	Description
jobType	'Repair'
job.jobType	'google_heat_link'

Key Differences from Boiler Repairs

Aspect	Boiler Repair	Heat Link Repair
CP1 Form	Required if work performed	Never required
Serial number	Not required	Nest Thermostat serial required
Outcomes	Issue fixed, Repair needed	Heat Link replaced, Temp controls
Photo focus	Boiler and defect	Wiring and Heat Link device

Inspection Outcomes

Outcome	Description
issue_fixed	Heat Link replaced successfully
repair_required	Temporary controls fitted, follow-up needed
replacement_required	Beyond economical repair
cannot_diagnose	Unable to determine the fault

Follow-up Outcomes

Outcome	Description
issue_fixed	Heat Link has been replaced
cannot_fix	Cannot fix issue

Required Fields

All Heat Link repairs require:

• Defect description - What the defect was
• Remedial action taken - Work done to fix/diagnose
• Nest Thermostat serial number - 16 characters starting with 15, 09, or 02 (QR scannable). Required for Issue Fixed and Replacement Required outcomes; optional for Cannot Diagnose.

Photo Requirements

Photos focus on the Heat Link device wiring, thermostat serial number, earth loop readings, and the old device packaged for return. Requirements vary by outcome - successful replacements require more photos than cannot diagnose scenarios where all photos are optional.

Submission

Endpoint	Body
PUT /engineers/repair/boiler/{jobId}/event	{event: 'done'}

Job transitions to ready_for_audit state on success.

Related

• Heat Link Returns - Returning replaced devices