Heat Pump Installation ​
Heat pump installations are jobs for installing air source heat pump systems at residential properties. These installations include both the heat pump unit and a hot water cylinder.
Engineer Qualifications ​
Engineers must have:
- Approved Boiler application (prerequisite)
- Level 3 Award in Heat Pump Systems
- Unvented hot water certificate
Job Properties ​
| Property | Description |
|---|---|
productType | Always 'heat_pump' |
indoorUnitSerialNumber | Serial number of indoor unit |
outdoorUnitSerialNumber | Serial number of outdoor unit |
packs | Contains heat_pump and water_cylinder pack types |
screeningHistory | Customer screening answers (affects radiator photo count) |
dates | Array of installation dates |
Completing a Heat Pump Installation ​
Engineers must complete the following 5 steps:
1. Heat Pump Installation Photos ​
20 mandatory photos documenting the installation
2. Heat Pump Radiator Photos ​
Dynamic photo count based on screeningHistory.tag === 'num_of_radiators'. One photo per radiator. Defaults to 10 radiators if not specified.
3. Heat Pump Form Photos ​
2 mandatory form photos:
- Heat pump benchmark
- Cylinder benchmark
4. CP1 (Gas Safety Record) ​
Always required. See CP1 Documentation for details.
5. Customer Walkthrough ​
See Customer Walkthrough for details.
Submission Flow ​
| Step | Endpoint | Body |
|---|---|---|
| 1 | POST /engineers/installation-jobs/heat-pumps/{jobId}/photos | Photo data |
| 2 | PUT /installation_jobs/{jobId}/done | {installerId} |
Job transitions to ready_for_audit state on success.
Pack Types ​
| Pack Type | Description |
|---|---|
heat_pump | The heat pump unit itself |
water_cylinder | Hot water cylinder/tank |