Repair Inspection Visit

A repair inspection visit is the first visit in a repair job workflow. Engineers diagnose boiler issues, determine the outcome, and either fix on-site or schedule follow-up work.

Definition

Property	Description
jobType	'Repair'
visitType	'inspection'
job.jobType	'boiler_repair' for standard repairs, 'google_heat_link' for Heat Link repairs

Job Properties

Property	Description
partsStatus	'engineer_supplied' | 'order_required' | 'ordered' | 'ordered_manually' | 'not_required'
job.visits	Array of previous visit reports with photos and outcomes
screeningHistory	Customer screening answers (fault codes, boiler age, symptoms)
existingBoilerType	Type of boiler being repaired
fuelType	Gas/Oil/LPG

Checklist Steps

1. Inspection Report

Select an outcome and complete the relevant screens per the flow above.

Outcome	Description
issue_fixed	Problem resolved during inspection visit
repair_required	Further repair work needed, schedule follow-up
replacement_required	Boiler beyond economical repair (BER)
cannot_diagnose	Unable to determine the fault

2. CP1 Form (Conditional)

Required if boiler work was performed. See CP1 Documentation.

3. Inspection Photos

Outcome	Required Photos
issue_fixed	Boiler, Data plate, Repair work, Parts used (optional)
repair_required	Boiler, Data plate, Defect, Parts order confirmation*
replacement_required	Boiler, Data plate, Defect
cannot_diagnose	All optional: Boiler, Data plate, Defect

* Parts order confirmation only required if partsSource === 'supplier' or customer selected "decide later".

Submission

Endpoint	Body
PUT /engineers/repair/boiler/{jobId}/event	{event: 'done'}

Job transitions to ready_for_audit state on success.

Related

Visit Type	Description	Documentation
follow_up	Return visit to complete repair after parts ordered	Follow Up
remedial	Additional work required after initial repair	Remedial

For Heat Link repairs (job.jobType === 'google_heat_link'), see Heat Link.