Using the App

Once you have the app installed and running, you'll need a user account to test with.

Testing Environment Email Requirements

In testing environments, your email address must follow a specific format:

email+<anything>@zuno.tech

For example:

• [email protected]
• [email protected]
• [email protected]

Requirement	Reason
Must start with email+	Required for Intercom registration
Must end with @zuno.tech	Avoids "Intercom jail" (real zuno emails ending up in spam folders in production due to intercom refusing to allow us to disable emails)

WARNING

If you don't follow this format, your test user won't be properly registered with Intercom and may cause issues / put us in intercom jail again.

Creating a New User

You can create a fresh engineer account by going through the sign-up flow within the app.

You will need to verify the email of your created engineer in order to access the app - you can find your email in mailtrap.

After Sign-Up

Creating the account is just the first step. Before the engineer can receive jobs, you'll need to:

1. Approve the engineer in Admin - The application must be reviewed and approved
2. Set up availability - The engineer needs availability slots configured
3. Ensure valid documents - Required documents and qualifications must be uploaded and approved
4. Submit product applications - For the job types they want to receive (see Product Applications)

Stealing a User in Admin

1. Find a job that has an engineer attached to it.
2. Go on that engineer and ensure that all their documents / qualifications load in admin without the broken image icon (including their company docs) -> you can just upload any image to replace the broken ones
3. Login with their email and the default password Password7@

TIP

If you encounter issues in the app after stealing a user, see Spotting a Broken User in the FAQs.